Sadis, Penumpang Grab Car Diusir Hanya Karena Beda Pilihan Pilpres

*Sadis, Penumpang Grab Car Diusir Hanya Karena Beda Pilihan Pilpres*

Sungguh memprihatinkan. Hanya gara-gara beda pilihan politik Pilpres, seorang perempuan alumni Fakultas Ilmu Pengetahuan Budaya (FIB) Universitas Indonesia (UI) dipaksa turun dari Grab Car. Dampaknya, pengemudi Grab Car akhirnya terkena sanksi dari manajemen.

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Pengamat transportasi dari Universitas Katolik (Unika) Soegijapranata Semarang Djoko Setijowarno menyayangkan kejadian tersebut. Menurut Djoko Setijowarno, seharusnya urusan pilihan politik tak dibawa ke ranah pelayanan transportasi. “Aplikator pun harus (bersikap) netral (dari politik),” kata Djoko seperti dilansir tribunnews.

Menurut Djoko Setijowarno, pengemudi Grab telah melakukan kesalahan fatal lantaran menurunkan penumpang di tengah jalan hanya karena perbedaan pilihan politik. Karena itu, Djoko Setijowarno setuju jika si pengemudi harus mendapatkan sanksi tegas dari Grab.

Seperti dilansir Kompas, kasus ini terungkap dari percakapan para netizen.Saat itu, perempuan alumni Fakultas Ilmu Pengetahuan Budaya Universitas Indonesia tersebut hendak menghadiri acara  Alumni Orange Semanggi Atmajaya di Plasa Festival, Kuningan, Jakarta Selatan, pada Sabtu 23 Februari 2019.

Untuk menuju lokasi, peserta Alumni Orange itu memesan Grab Car. Ketika naik Grab Car peserta Alumni Orange sudah menggunakan atribut pendukung pasangan calon presiden nomor urut 01 Jokowi-Maruf Amin.

Belakangan terungkap, pengemudi Grab Car ternyata pendukung Prabowo-Sandi. Anehnya, sebelum sampai lookasi tujuan, pendukung Jokowi-Amin dipaksa turun oleh pengemudi Grab Car. “Saya diusir dari Grab B1771 UZZ hanya karena saya mengenakan baju alumni orange semanggi atmajaya jokowi amin,” kata penumpang Grab Car seperti yang diungkap akun twitter @iimiomwaka.

Ketika kasus ini diungkap akun twitter @iimiomwaka, masalah ini jadi viral di media sosial. Disebutkan, sejak awal pengemudi melajukan mobil dengan lambat dan beberapa kali salah rute.

Kesal dengan situasi tersebut, apalagi dia harus buru-buru dan permintaannya lewat tol tak digubris pengemudi, akhirnya sang penumpang menyampaikan keluhan. Akibatnya, si pengemudi yang bernama Anjar Mujiono ini malah berbalik marah terhadap penumpangnya.

Pengemudi juga sempat mengatakan bahwa dia tak akan jemput kalau saja tahu bahwa penumpangnya adalah pendukung pasangan calon presiden nomor urut 01. Penumpang pun disuruh keluar dari mobil oleh si pengemudi, dan diturunkan di tengah jalan.

“Astaga, kok driver @GrabID seperti ini? nggak profesional, tidak bisa menghargai perbedaan, usir pendukung @jokowi,” kata @iimiomwaka yang memiliki nama asli Iim Ibrahim tersebut, dalam kicauannya di Twitter.

Kisah menyedihkan ini akhirnya menjadi viral di media sosial. Dampaknya, perusahaan penyedia jasa transportasi online Grab Indonesia akhirnya menonaktifkan pengemudinya karena menurunkan seorang penumpang yang berbeda pandangan politik dengannya.

“Halo, Kami telah menonaktifkan mitra pengemudi yang bersangkutan dari platform kami untuk melakukan klarifikasi lebih lanjut dan pelatihan ulang agar kejadian serupa tidak terulang di kemudian hari. Kami juga memberi informasi terkini kepada penumpang. Terima kasih,” demikian keterangan pihak Grab melalui akun Twitter @GrabID.

Head of Public Affairs Grab Indonesia Tri Sukma Anreianno ketika dikonfirmasi Kompas.com menyesalkan kejadian tersebut. “Pada 23 Februari, kami menerima laporan kejadian tidak menyenangkan yang melibatkan seorang pengemudi dan penumpang GrabCar. Kami menyesalkan kejadian dan ketidaknyamanan yang terjadi,” kata Tri.

Tri mengungkapkan, pihaknya tidak akan menoleransi segala bentuk perlakuan yang dapat mengurangi kenyamanan dan membahayakan penumpangnya. “Grab Indonesia tidak segan menindak tegas mitra pengemudi dengan melakukan pemutusan kemitraan jika mitra pengemudi kami melakukan tindakan yang membahayakan penumpang,” ucap dia

Semoga, pengalaman pahit pendukung Jokowi-Amin ini tak terulang lagi pada pengguna tranportasi online lainnya. Pilihan politik boleh beda, tapi dalam bekerja harus tetap berdasar profesionalitas. Bila pengemudi transportasi onlone tidak profesional seperti yang ditunjukkan Anjar Mujiono, maka yang rugi adalah pengemudi sendiri, perusahaannyar dan pasangan Prabowo-Sandi yang didukungnya. Masak sih sampai tega mengusir penumpang di tengah jalan? Kesannya kok jahat banget! Bukan begitu?